Manuals

Why reinvent the wheel? From operational needs to educating your staff, FMS manuals cover the essentials for managing your business. Each manual includes a CD version to allow for customization by your agency.

If you are interested in purchasing the electronic-only version of a manual at a discounted rate, please contact us at 1.800.213.4732!

  • Admission Pack - Home Health

    This Admission Packet is designed for Medicare Certified Home Health patient admissions.  It includes:

    • Start of Care OASIS Comprehensive Assessment
    • Admission and Consent Form
    • Communication Log
    • Patient Education Book ($125 value)
    • Drug Regimen Review
    • Goals and Orders
    • Home Health Aide Weekly Note
    • Home Health Aide Care Plan Assignment

    Type: Home Health, Topic: Clinical, OASIS

    Admission Pack - Home Health
    $350.00
  • Admission Pack - Hospice

    This Admission Packet is designed for Medicare Certified Hospice patient admissions. All forms are delivered on a CD. Includes:

    • Admission and Consent Form
    • Communication Log
    • Drug Regimen Review Form
    • Hospice Aide Care Plan Assignment
    • Hospice Aide Visit Note
    • Orders and Goals
    • Patient Education Book ($125 Value, if purchased as a stand-alone manual)

    Included for Free with this manual:

    • Advanced Beneficiary Notice of Non-Coverage Form
    • HIS Admission Form
    • HIS Discharge Form

    Type: Hospice, Topic: Clinical

    Admission Pack - Hospice
    $300.00
  • Compliance Program - Home Health

    The FMS Corporate Compliance Program manual has everything you need in order to implement a voluntary compliance program for your Home Health Agency.  Legislation has been proposed requiring a mandatory plan to be in place.  This product includes an electronic CD version that you can customize the program.  Also included is a powerpoint presentation to explain how to implement the program into your agency. This manual will provide you with information on steps to facilitate compliance efforts with applicable Federal and State standards, as well as the requirements of private health care programs.


    Just a few of the key benefits to implementing this program:

    • Fulfills legal duty that agency is not submitting false or inaccurate claims to government agencies
    • Provides a more accurate view of employee and contractor behavior relating to fraud and abuse
    • Improves quality, efficiency, and consistency of patient care
    • Create a centralized source for distributing information on health care statutes, regulations, and other program directives
    • Significantly reduces the risk of unlawful or improper conduct 

     

    Type: Home Health, Topic: Operational

    Compliance Program - Home Health
    $500.00
  • Compliance Program - Hospice

    The FMS Corporate Compliance Program manual has everything you need in order to implement a voluntary compliance program for your Hospice Agency.  Legislation has been proposed requiring a mandatory plan to be in place.  This product includes an electronic CD version that you can customize the program.  Also included is a powerpoint presentation to explain how to implement the program into your agency. This manual will provide you with information on steps to facilitate compliance efforts with applicable Federal and State standards, as well as the requirements of private health care programs.

    Just a few of the key benefits to implementing this program:
    • Fulfill legal duty that agency is not submitting false or inaccurate claims to government agencies
    • Provides a more accurate view of employee and contractor behavior relating to fraud and abuse
    • Improves quality, efficiency, and consistency of patient care
    • Creates a centralized source for distributing information on health care statutes, regulations, and other program directives
    • Significantly reduces the risk of unlawful or improper conduct 

     

    Type: Hospice, Topic: Operational

    Compliance Program - Hospice
    $500.00
  • Emergency Preparedness Plan Guide - Home Health

    This manual guides you in creating and customizing an Emergency Preparedness Plan (EPP) for your agency.  The guide was designed to comply with Federal Regulations, however, knowing each agency faces different emergency situations, all the forms, policies, and patient safety information in the manual are also on CD so that you may customize it to meet your specific needs or state requirements. Ensure your staff and your patients are equipped with the information needed to be prepared for an emergency or natural disaster. (Texas versions of this manual are available which meet both Federal and Texas regulatory requirements.)

    Type: Home Health, Topic: Operational

    Emergency Preparedness Plan Guide - Home Health
    $375.00
  • Emergency Preparedness Plan Guide - Hospice

    This manual guides you in creating and customizing an Emergency Preparedness Plan (EPP) for your agency.  The guide was designed to comply with Federal Regulations, however, knowing each agency faces different emergency situations, all the forms, policies, and patient safety information in the manual are also on CD so that you may customize it to meet your specific needs or state requirements. Ensure your staff and your patients are equipped with the information needed to be prepared for an emergency or natural disaster. (Texas versions of this manual are available which meet both Federal and Texas regulatory requirements.)

    Type: Hospice, Topic: Operational, Clinical

    Emergency Preparedness Plan Guide - Hospice
    $375.00
  • Emergency Preparedness Plan Guide TX LIC

    This manual guides you in creating and customizing an Emergency Preparedness Plan (EPP) for your agency.  The guide was designed to comply with Texas State Regulation, 97.256.  All the forms, policies, and patient safety information  in the manual are also on CD so that you may customize for your agency ensuring your staff and your patients are equipped with all the information needed during an emergency or natural disaster.

    Topic: Operational, Clinical

    Emergency Preparedness Plan Guide TX LIC
    $300.00
  • Forms Manual - Home Health

    The HH Forms manual  includes 7 sections for Home Health: Administration, Finance, Human  Resources, Patient Care, Quality, Infection Control, and Safety.  The forms manual includes, but is not limited to, nurse’s notes, staff evaluations and competency assessment forms, drug testing consent forms, contacts for independent and sub-contractors, admission and consent for services forms, discharge assessments, start of care assessments, transfers, annual agency evaluation, and many more.  The entire manual consists of over 200 forms to help cover every aspect of running an effective and compliant agency.

    Type: Home Health, Topic: Operational, Clinical, OASIS

    Forms Manual - Home Health
    $1000.00
  • Forms Manual - Hospice

    Includes forms from seven Hospice categories: Administration, Human Resources, Finance, Patient Care, Quality, Safety, and Infection Control.  The forms manual includes, but is not limited to nurse’s notes, staff evaluations and competency assessment forms, drug testing consent forms, contacts for independent and sub-contractors, admission and consent for services forms, plan of care assessments, transfers, annual agency evaluation, and many, many more.  The entire manual consists of over 150 forms to help cover every aspect of running an effective and compliant agency.

    Type: Hospice, Topic: Operational, Clinical

    Forms Manual - Hospice
    $1000.00
  • Human Resources Manual

    The Human Resources Manual was created to help personnel in the Human Resources department organize their employee information, and obtain the appropriate documentation for their employee files.  This manual should serve as a backbone for the structure of your Human Resources department and can be adjusted to meet the needs of your specific agency. The manual includes seven sections: Pre-Hire Requirements, Hiring Requirements, Orientation Process, Education Plan, Employee Management, Contract Employees, and selected postings for your office.  The sections include forms,  sample policies, job descriptions, evaluations, and performance reviews.  It also includes contracts for contract employees and personnel file checklists.

    Topic: Operational

    Human Resources Manual
    $300.00
  • Job Descriptions - CD Files ONLY

    Each job description includes the position title, the job classification, who they report to (if applicable), a brief summary of the work preformed, 5-10 essential functions of the job, additional responsibilities, knowledge/skills/abilities required to perform the job functions, age-related competencies, information and risk management, minimum position qualifications, preferred position qualifications, environmental conditions, and physical requirements.
     

    Topic: Operational

    Job Descriptions - CD Files ONLY
    $200.00
  • Learning To Go for Aides Volume I

    This audio series is designed to allow your aides to meet the CMS annual education requirements.  Volume I of this series includes 12 audio cds, printable handouts, test questions, and certificates of completion for each lesson.  With one purchase, you can educate all of your aides for the entire year.

    Topics include:

    • Patient Safety
    • Patient Rights
    • Infection Control
    • Ethics
    • Emergency Preparedness
    • Cultural Diversity
    • HIPAA

    and much more!

    Topic: Operational, Clinical

    Learning To Go for Aides Volume I
    $300.00
  • Learning to Go for Aides Volume II

    This audio series is designed to allow your aides to meet the CMS annual education requirements. Volume II of this series includes 12 pre-recorded webcasts on cds, printable handouts, test questions, and certificates of completion for each lesson. With one purchase, you can educate all of your aides for the entire year.

    Topics include:
    • Elder Abuse
    • Depression in the Elderly
    • Promoting Independence with Bathing
    • Nutrition and the Elderly
    • Patients with Dyspnea
    • Caring for the Post Operative Patient at Home
    • Patients in Pain

    Topic: Operational, Clinical

    Learning to Go for Aides Volume II
    $300.00
  • Mini-Manual - FEDERAL Home Health

    A mini-manual with the Federal regulations, Medicare chapter 7, and useful resources pages.  This smaller sized binder is perfect to carry to all of your visits or to have a copy in the office. State editions also available for Texas, Oklahoma, and New Mexico that include state regulations.

    Type: Home Health, Topic: Operational

    Mini-Manual - FEDERAL Home Health
    $65.00
  • Mini-Manual - FEDERAL Hospice

    This mini-manual contains the Medicare Conditions of Participation regulations for hospice care, the federal regulations for hospice care, and other useful resources.

    Created by an ex-state surveyor, this handy tool is great for carrying around all the rules and regulations for reference at a moment's notice. The notebook also has room at the bottom and sides of the pages for extra notes.  

    *This tool is also available in a Home Health edition.

    Type: Hospice, Topic: Operational

    Mini-Manual - FEDERAL Hospice
    $65.00
  • Mini-Manual - NEW MEXICO Home Health

    A mini-manual with the Federal regulations, Medicare chapter 7, and useful resources pages.  This smaller sized binder is perfect to carry to all of your visits or to have a copy in the office. This edition also includes the home health regulations for the state of New Mexico.

    Type: Home Health, Topic: Operational, Clinical

    Mini-Manual - NEW MEXICO Home Health
    $65.00
  • Mini-Manual - NEW MEXICO Hospice

    This mini-manual includes the Medicare Conditions of Participation for Hospice care regulations, the federal regulations for hospice care, and a useful resources page that includes helpful websites. This edition also includes the hospice regulations and Medicaid regulations for the state of New Mexico.

    Created by an ex-state surveyor, this handy tool is great for carrying around all the rules and regulations for reference at a moment’s notice.

    • This tool is also available in a Home Health edition.


     

    Type: Hospice, Topic: Operational

    Mini-Manual - NEW MEXICO Hospice
    $65.00
  • Mini-Manual - OKLAHOMA Home Health

    A mini-manual with the Federal regulations, Medicare chapter 7, and useful resources pages.  This smaller sized binder is perfect to carry to all of your visits or to have a copy in the office. This edition also includes the home health regulations for the state of Oklahoma.

     

    Type: Home Health, Topic: Operational

    Mini-Manual - OKLAHOMA Home Health
    $65.00
  • Mini-Manual - OKLAHOMA Hospice

    This is a mini-manual with the Medicare Conditions of Participation for Hospice care regulations for hospice care, the federal regulations for hospice care, and a useful resources page that includes helpful websites. This edition also includes the hospice regulations for the state of Oklahoma.

    Created by an ex-state surveyor, this handy tool is great for carrying around all the rules and regulations for reference at a moments notice.

    *This tool is also available in a Home Health edition.

    Type: Hospice, Topic: Operational, Clinical

    Mini-Manual - OKLAHOMA Hospice
    $65.00
  • Mini-Manual - TEXAS Home Health

    A mini-manual with the Federal regulations, Medicare chapter 7, and useful resources pages.  This smaller sized binder is perfect to carry to all of your visits or to have a copy in the office. This edition also includes the home health regulations for the state of Texas.

    Type: Home Health, Topic: Operational

    Mini-Manual - TEXAS Home Health
    $65.00
  • Mini-Manual - TEXAS Hospice

    This is a mini-manual with the Medicare Conditions of Participation for Hospice care regulations for hospice care, the federal regulations for hospice care, and a useful resources page that includes helpful websites. This edition also includes the hospice regulations for the state of Texas.

    Created by an ex-state surveyor, this handy tool is great for carrying around all the rules and regulations for reference at a moments notice.   

    *This tool is also available in a Home Health edition.

    Type: Hospice, Topic: Operational

    Mini-Manual - TEXAS Hospice
    $65.00
  • OASIS Anthology: A Comprehensive Guide to OASIS

    This manual breaks apart Chapter 3 of the current version of the OASIS Guidance Manual and provides consolidated information including applicable Q&As for each OASIS question. With this tool, you can easily reference any OASIS question and have all the pertinent information regarding that item all in one place! Additional content includes the conventions/rules for OASIS data collection, wound guidance, and tips for accurate assessment strategies. This manual is a must-have for OASIS clinicians!

    The OASIS-C2 Anthology also incorporates CMS’ changes in quality measures that are effective beginning in January 2017 – including the addition of new IMPACT measures and the removal of 17 Process Measures, 15 Outcome Measures, and 2 Potentially Avoidable Events.

    Topic: Clinical, OASIS

    OASIS Anthology: A Comprehensive Guide to OASIS
    $100.00
  • OASIS Learning to Go: OASIS Pursuit of Excellence Series

    This OASIS Learning System takes the clinician on a journey! Clinicians who are responsible for collecting OASIS data face many trials when applying CMS guidance on answering the OASIS questions. This 17 session audio/PowerPoint series includes a discussion of the entire OASIS dataset - section by section - with emphasis on those portions of OASIS guidance that are not readily apparent at first glance. As definitions and clarification are revealed, the attendee will gain a roadmap to increased OASIS accuracy and understanding.

     These sessions offer:

    • Modules on CD broken down into topical sections
    • Post-tests for each module to assure competency and retention of knowledge
    • Attendance log to track employee attendance in group education settings
    • Printable handouts for reference, including the presentation slides along with the current chapter 3 guidance applicable to each module
    • Certificate of Completion

     This education format can be easily added to your day-to-day operations. Use these educational sessions in a classroom setting or your clinicians can do this in a self-directed scenario. We recommend purchasing the OASIS Anthology with this manual.

    Rhonda Crawford, BSN, RN, CHCE, HCS-D, HCS-O, COS-C has been in home care since 1991. One of the nation’s leading OASIS experts, Rhonda has recorded the audio for these sessions. The attendee can watch the PowerPoint presentation onscreen while listening to the audio.

    Type: Home Health, Topic: Clinical, OASIS

    OASIS Learning to Go: OASIS Pursuit of Excellence Series
    $500.00
  • Orientation Manual - Home Health

    The Home Health Orientation manual was created to orient new employees to the different facets of Home Health care.  Each chapter includes information on a different topic and concludes with a post test for the trainee.  There is an answer key for each test for the trainer to grade the trainee’s progress, and the test can then be placed in the employee file for future proof of education and training.  The Orientation Manual covers basics such as Advance Directives, Compliance and Documentation, to more in depth topics like Home Care 101, Oasis Assessment, Documentation and Audit, Performance Improvement, Oasis Start of Care Admission, and Public Reporting. This is both a great tool for providing both employee training, and a quick way to offer hour long in-services for weekly (or monthly) staff meetings.

    TEXAS Specific Version of this product available upon request.

    Type: Home Health, Topic: Operational, Clinical, OASIS

    Orientation Manual - Home Health
    $300.00
  • Orientation Manual - Hospice

    The Hospice Orientation manual was created to orient a new employee to the different facets of homecare.  Each chapter includes information on a different topic and concludes with a post test for the trainee.  There is an answer key for each test for the trainer to grade the trainee’s progress.  The test can them be placed in the employee file for future proof of education and  training.  The Orientation Manual consists of 15 chapters, covering basic such as Advance Directives, Compliance, and Documentation, to more in depth topics like Hospice 101, Hospice Levels of Care, Performance Improvement, Hospice Covered Services of Care, and more! A CD is also included to aid in customization of each chapter, and for printing clean copies of each post test for employees. This is both a great tool for providing both employee training, and a quick way to offer hour long in-services for weekly (or monthly) staff meetings.

    Type: Hospice, Topic: Operational

    Orientation Manual - Hospice
    $300.00
  • Patient Education Booklet - HOSPICE AGENCY

    The Hospice Patient Education Book was created with the intent of leaving the book in the patient’s home.  It includes all the basics of hospice so the patient can become familiar with the services they are about to receive.  This manual also includes information on patient rights for the patient, rights of the dying, advance directives, and it also gives some helpful tips on disaster planning and safety in the home.

    Type: Hospice, Topic: Operational

    Patient Education Booklet - HOSPICE AGENCY
    $125.00
  • Patient Education Booklet - LICENSED / PAS AGENCY

    The Patient Education Book was created with the intent of leaving the book in the patient’s home.  The book includes all the basics of home care so the patient can become familiar with the services they are about to receive.  It also includes their patient rights, information about a medical power of attorney and advance directives, and it also gives some helpful tips on disaster planning and safety in the home.

    Type: Home Health, Topic: Operational

    Patient Education Booklet - LICENSED / PAS AGENCY
    $125.00
  • Patient Education Booklet - MEDICARE CERTIFIED AGENCY

    The Patient Education Book was created with the intent of leaving the book in the patient’s home.  The book includes all the basics of home care so the patient can become familiar with the services they are about to receive.  It also includes their patient rights, information about a medical power of attorney and advance directives, and it also gives some helpful tips on disaster planning and safety in the home.


     

    Type: Home Health, Topic: Operational

    Patient Education Booklet - MEDICARE CERTIFIED AGENCY
    $125.00
  • Policy & Procedure Manual - Home Health

    Includes policies for HIPPA, Exposure Control and Compliance with the OIG recommendations. The manual is divided into: Administration, Finance, Human Resources, Patient Care, Quality, Infection/ Exposure Control, Safety, Licensed. (State regulations are cross-referenced for Texas and Oklahoma) 


     

    Type: Home Health, Topic: Operational

    Policy & Procedure Manual - Home Health
    $1000.00
  • Policy & Procedure Manual - Hospice

    Includes policies for HIPPA, Exposure Control and Compliance with the OIG recommendations.  The manual is divided into 8 sections: Administration, Finance, Human Resources, Patient Care,  Quality, Infection / Exposure Control, and Safety. (State regulations are cross-referenced for Texas and Oklahoma) 


     

    Type: Hospice, Topic: Operational

    Policy & Procedure Manual - Hospice
    $1000.00
  • QAPI Manual - Home Health

    Quality Assessment Performance Improvement (QAPI) Manual was developed to provide agencies with the tools to assure compliance with regulatory requirements. This manual is a thorough, step-by-step guide to prepare your agency to provide evidence of preparedness.

    One of the many benefits of this product is the 100% customizable format. All forms - clinical record review, logs, meeting minute forms, and more - are delivered in a format that allows essential, consistent documentation. Any time you need a form, just open your CD, print a fresh copy, fill in the details specific to your agency, and file it when you are done.

    *The 2018 CoPs version of this manual will be released closer to the implementation date. The current version assures compliance with the existing CoPs.
     
    All forms - clinical record review, logs, meeting minute forms, and more - are delivered in a format that allows essential, consistent documentation.  Any time you need a form, just open your CD, print a fresh copy, fill in the details specific to your agency, and file it when you are done.

     

     

    Type: Home Health, Topic: Operational

    QAPI Manual - Home Health
    $300.00
  • QAPI Manual - Hospice

    The conditions of participation from CMS require hospice programs to develop, implement and maintain an effective, ongoing, comprehensive and data-driven QAPI program. Let us help you be compliant! This manual includes many audit tools that include: symptom management indicators, level of care, improvement plans, compliance indicators and reporting/ meeting forms.

    Type: Hospice, Topic: Operational

    QAPI Manual - Hospice
    $300.00
  • Quality Measures Anthology: A Comprehensive Guide to Home Health Quality Initiatives & Reporting

    This manual compiles CMS’ authoritative information describing home health quality measurement including results from OASIS-based data and from hospital claims-based data.  Content includes descriptions of how outcome and process measures are calculated, explanation of the agency reports, and suggested action plans for improvement of your agency’s quality measures.  The perfect “go to” manual for quality improvement personnel!

    A comprehensive guide to Home Health Quality Initiatives & Reporting (HHQI & HHQRP) containing the most current versions of:

    CMS Home Health Quality Initiatives Manuals

    • OBQI Manual (Outcomes-Based Quality Improvement)
    • OBQM Manual (Outcomes-Based Quality Monitoring)
    • PBQI Manual (Process-Based Quality Improvement)

    Home Health Quality Measures Tables [UPDATED for 2017, these tables now also include the new cross-setting measures mandated by the IMPACT Act]

    • Outcome Measures
    • Potentially Avoidable Events
    • Process Measures 

    Risk Adjustment Methodology (OASIS-based outcomes, claims-based measures, & IMPACT measures)

    • NEW!  FMS has created a table that defines which OASIS-C2 measures are used in calculation of PPS and in each of the Quality Measures.  Organized numerically by M item, this table will increase knowledge on the use, purpose, and importance of accuracy in these OASIS-C2 items.

     

    Type: Home Health, Topic: Clinical, OASIS

    Quality Measures Anthology: A Comprehensive Guide to Home Health Quality Initiatives & Reporting
    $125.00
  • Therapy Documentation System

    Industry changes are forcing our therapists to document precisely in order to meet medical necessity and reimbursement guidelines. This documentation system includes for each therapy discipline an Evaluation Note, Functional Re-Assessment Visit Note, Visit Note, Maintenance Therapy Visit Note, and a Discharge Visit and Summary Note. With the package you will receive five documents designed for Physical Therapy, five for Occupational Therapy and five for Speech Language Pathology for a total of fifteen forms. All documents will be delivered electronically on a CD.  

     

    Type: Home Health, Topic: Operational, Clinical, OASIS

    Therapy Documentation System
    $300.00
  • Volunteer Training Manual

    Set up to be led by an appointed instructor with students, this manual has 10 sections including: Overview of Hospice Services, The Role of the Volunteer, Confidentiality and Patient/Family Rights, Pain and Symptom Control, and Bereavement to name a few.  Each section will be prefaced with a sheet of “Instructor’s Tips” that will guide you, as the instructor, on how to administer the information to the students.  You can make each session as long or as short as you need to in order to meet the needs of your agency.  We do recommend, however, that you take at least one hour per session. 


     

    Type: Hospice, Topic: Operational

    Volunteer Training Manual
    $200.00

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